Refund Policy

Last updated: September 2026

This Refund Policy applies to all course plans offered by Training Team (MMC) and forms part of the Training Agreement you digitally sign at enrollment.

1. General Rule

Scheduled, booked, or completed classes are ordinarily non-refundable. Enrollment fees cover access to training sessions that are reserved specifically for you at mutually agreed times, so a refund cannot be issued once a session has been scheduled, booked, or delivered, except as described below or as required by applicable law.

2. Attendance-Related Charges

If a Subscriber remains absent or inactive for more than 10 consecutive days, an additional $10 per remaining class/session applies, as stated in the Training Agreement. This is not a penalty refund deduction but an additional charge to keep the remaining schedule reserved.

3. Trainer/Training Team Absence

If training is interrupted by the Training Team for more than 10 consecutive days, one complimentary class is provided before or after the final scheduled class, in place of a cash refund for that interruption.

4. Transaction Fees

UPI and USDT transaction fees stated in your Training Agreement (and any third-party blockchain/network charges for USDT payments) are non-refundable, as these are charges levied by the payment network/provider rather than by the Training Provider.

5. Transfers

A course subscription is personal and cannot be transferred to another person without our prior written approval. Where a transfer is approved, no refund is issued as part of that transfer — the remaining sessions simply continue under the new subscriber.

6. Suspension or Termination for Cause

If your access is suspended or terminated due to non-payment, serious misconduct, unauthorized recording/sharing, misuse of course materials, fraudulent or unlawful activity, or repeated breach of the Training Agreement, no refund is issued for sessions already scheduled, booked, or delivered up to that point.

7. How to Raise a Refund Query

If you believe a specific charge was made in error, contact us with your registered email/username and the enrollment date shown on your signed agreement, via WhatsApp: +91 82760 82620 or Telegram: @BalckHatAdAgency. We will review the specific commercial terms communicated to you at enrollment and respond directly.